Alternatively, if you recognize your system product, you'll be able to manually enter the product identify while in the search bar or Make a choice from the listed types.
• Onsite Assistance after Remote Analysis is determination by on-line/cell phone technician of explanation for problem; may well entail shopper usage of inside of procedure and many or prolonged sessions. If challenge is roofed by Constrained Hardware Guarantee and not settled remotely, technician and/or portion are going to be dispatched, usually in 1 or 2 enterprise days following completion of Remote Prognosis.
Check cables or wi-fi connections: Make certain your printer is adequately connected to the pc or community.
Make Notice with the one of more File Names outlined, you must realize it following the file finishes downloading.
The video demonstrates tips on how to accomplish a quick hardware scan and submit a support request if a problem is detected. If a problem is detected, an acceptable notification is exhibited over the tile and also the optimization tiles are disabled. To watch the details of the issue detected and create a support ask for, simply click Correct Now. ... Look at A lot more Watch Much less
Firmware releases are designed to update features and to security appropriate features, it is usually recommended to update to the newest Model of firmware obtainable for your printer.
Enter your printer's Company Tag to get a concise security listing of drivers in your unique products design, security after which click on Lookup to carry on.
A printed Variation of a doc can ensure that critical security paperwork may be saved safely as it doesn't depend security on electrical electricity to generally be accessible and may be easier to reference.
After deciding on the right OS, you will see a listing of obtainable drivers in your printer product. Look for The latest printer driver less than the driving force or Drivers & Downloads segment.
See the Drivers and Downloads FAQs For more info on why you'll want to update your drivers, tips on how to update them, the place to find the demanded drivers, and installation videos.
If you cannot begin to see the desktop and as a substitute see a blue, black, or blank screen, see Troubleshoot blue display problems or Troubleshoot black or blank display screen faults.
Support for all your requirements, in one place. Sign up to acquire personalized assistance and entry your registered gadgets, software and present support requests.
The Person Account Management window might look, If that's the case contact or click Certainly to start the set up and follow the prompts that show up to install the firmware.
For networked printers (related by a wireless or wired community instead of a USB cable), make sure the computer is around the community, plus the printer portal configurations and IP address are proper.